MEMPHIS AREA RELOCATION GUIDE

Moving to the Memphis Area

Welcome to the Mid-South. Settling into a new home is exciting, and it also comes with a short list of practical to-dos. This guide walks you through the essentials at a calm, manageable pace, so you can take them one at a time. Keep it handy, check off what you need, and reach out anytime you have a question.

First Things First: The 30-Day Clock

If you are moving from out of state into Tennessee, the calendar matters for two things: your driver’s license and your vehicle tags. Tennessee gives new residents 30 days to take care of both. They are handled at two different offices, and we cover each one below. Everything else on this list, like utilities and voter registration, is best done early but is not on a strict clock.

Moving into the Mississippi suburbs instead? DeSoto County has its own offices and timelines, also covered below.

Setting Up Your Utilities

Who provides your electricity, gas, and water depends on where you land. In most of Shelby County, one call covers all three. In several suburbs and across the state line in Mississippi, water and gas come from the city or a local provider. Here is how it breaks down.

Memphis and most of Shelby County

Memphis Light, Gas and Water (MLGW) provides electricity, natural gas, and water for the city of Memphis and most of Shelby County. One call or one online request sets up all three services together.

  • Start, stop, or transfer service: (901) 544-6549
  • Online: mlgw.com
  • Emergencies, such as a gas leak or downed power line: (901) 528-4465
Good to know. Electric and natural gas rates are the same everywhere in Shelby County, including the suburbs. Only water service differs from one town to the next.

Suburbs that run their own water

In Bartlett, Collierville, Germantown, and Millington, your electricity and natural gas still come from MLGW (use the number above). Your water, though, is billed by the city, so it takes one extra call or form to set up.

bartlett
  • Electric & Gas: MLGW, (901) 544-6549
  • Water: City of Bartlett Utilities, (901) 385-5585, cityofbartlett.org
collierville
  • Electric & Gas: MLGW, (901) 544-6549
  • Water: Town of Collierville Public Utilities (water and sewer), colliervilletn.gov
germantown
  • Electric & Gas: MLGW, (901) 544-6549
  • Water: City of Germantown Water
    • Apply: WaterApplications@Germantown-TN.gov
    • Billing: (901) 751-7605
millington
  • Electric & Gas: MLGW, (901) 544-6549
  • Water: City of Millington Water, City Hall, 7930 Nelson Road, millingtontn.gov

In Millington, about four out of five homes are on city water and the rest are served by MLGW, so it is worth confirming which one covers your street.

Landing in a smaller Shelby County community such as Arlington or Lakeland? MLGW handles electricity and natural gas there too. Confirm your water provider with the town, since arrangements vary.

Across the state line: DeSoto County, Mississippi

Many Memphis-area buyers look just south into Mississippi, where Southaven, Olive Branch, Hernando, and Horn Lake offer their own appeal. Providers here are different from the Tennessee side, and the city often bundles water and sewer. Call the city utilities office first; they will point you to anything they do not handle directly.

SOUTHAVEN
  • Electricity: Entergy Mississippi, 1-800-368-3749
  • Natural Gas: Atmos Energy, atmosenergy.com
  • Water & Sewer: City of Southaven, (662) 393-7353
HORN LAKE
  • Electricity: Entergy Mississippi, 1-800-368-3749
  • Natural Gas: Atmos Energy, atmosenergy.com
  • Water & Sewer: Horn Lake City Utilities, (662) 393-0249, or Horn Lake Water Association, (662) 393-0140
OLIVE BRANCH
  • Electricity: Northcentral Electric, 1-800-325-8925
  • Natural Gas: Olive Branch Public Utilities or Atmos Energy
  • Water & Sewer: Olive Branch Public Utilities (water, sewer, gas), obms.us
HERNANDO  
  • Electricity: Entergy Mississippi, 1-800-368-3749
  • Natural Gas: Atmos Energy, atmosenergy.com
  • Water & Sewer: City of Hernando, (662) 429-9092
Good to know. In DeSoto County, the eastern side near Olive Branch is served by Northcentral Electric, while Entergy Mississippi covers Southaven, Horn Lake, and Hernando. If you are unsure, your closing agent or the city office can confirm which one serves your address.

Internet, cable, and phone

Across the whole metro, the two main providers are AT&T and Xfinity (Comcast). Availability and the type of connection, including fiber, vary street by street, so it is best to check your specific address once you have it. Your neighbors are often the quickest source of honest feedback on what works well locally.

Your Driver’s License and Vehicle Tags

If you are moving to Tennessee

These are two separate errands at two different offices, and you have 30 days for each.

  • Driver’s license is handled by the State of Tennessee Driver Services. Bring proof of identity, proof of citizenship or legal presence, your Social Security number, and two documents showing your Tennessee address. Details and locations are at tn.gov/safety/driver-services.
  • Vehicle tags and registration are handled by the Shelby County Clerk, (901) 222-3000, with the main office at 150 Washington Avenue plus several branch locations. Bring your current out-of-state registration, your title or the lienholder’s mailing address, and proof of your local address. Shelby County no longer requires a vehicle emissions test.

If you are moving to DeSoto County, Mississippi

Get your driver’s license at the Mississippi Driver Service Bureau (the DeSoto office is on License Drive in Nesbit), and your car tags at the DeSoto County Tax Collector in Hernando, (662) 429-1335. Bring your current registration, title or lienholder information, and proof of residency, and take care of it soon after you move.

Registering to Vote

Updating your driver’s license does not automatically update your voter registration, so this is a separate, quick step.

  • Tennessee: register or update online at govotetn.gov, or through the Shelby County Election Commission.
  • Mississippi: register at the DeSoto County Circuit Clerk’s office or at the driver’s license office, or download a mail-in form from desotocountyms.gov.

Trash, Recycling, and Other City Services

In the city of Memphis, household trash and recycling are handled by City of Memphis Solid Waste; for questions, the sanitation line is (901) 636-6500. In the suburbs and the Mississippi cities, your city’s public works department handles collection, and pickup days are set by neighborhood. When you set up water service, it is a good moment to ask the same office about trash days, recycling, and any city-specific permits.

A Few Handy Links

GET IN TOUCH

Ready to Begin Your Journey?

You can call, text, or email our office at your convenience anytime. If you want to meet in person, we’ll be glad to schedule a time and place that works for you.